From Amazon supply chain to CX system implementation to custom AI, we build technology that works the way your business does. Nolari K. Services helps e-commerce businesses run smarter, scale faster, and deliver better customer experiences.
From Amazon APIs to Shopify and TikTok Shop, we specialize in the platforms that power modern retail.
Power BI dashboards, predictive analytics, and AI solutions that turn information into action.
CX system implementation, knowledge base creation, and self-service tools designed to scale with your business.
Custom apps, websites, and long-term IT maintenance to keep your systems running smoothly.
Located in the heart of Europe - Croatia - Nolari K. Services combines 10 years of expertise in data, technology, and e-commerce with a passion for building systems that actually work for people.
We're not just consultants who hand you a slide deck and walk away. We're builders, integrators, and problem-solvers who stay with you from idea to implementation, and beyond.
Our team is a mix of data scientists, developers, and CX experts who share one thing in common: we genuinely geek out over solving complex problems. Whether it's an Amazon API puzzle, a supply chain bottleneck, or a knowledge base overhaul, we bring curiosity, precision, and creativity to every project.
At our core, we believe technology should feel less like a burden and more like an advantage. That's why clients trust us - not just for what we deliver, but for how we work: collaborative, transparent, and invested in long-term success.
At Nolari K. Services, we partner with businesses across the e-commerce ecosystem, with a special focus on Amazon, Shopify, and multi-channel growth.
Who need automation, analytics, and inventory accuracy.
Scaling on Shopify, TikTok Shop, or multi-channel platforms.
Struggling with supply chain complexity.
Support and CX teams rely on us for knowledge base design, self-service portals, and system implementations that improve customer satisfaction and lower ticket volumes.
| Phase | What We Do | Why It Matters for Amazon / E-Com / CX |
|---|---|---|
| 1. Strategy & Planning | We help define your goals, map your business's data & tech needs, pinpoint opportunities in Amazon, Shopify, TikTok Shop etc., and chart a roadmap for CX (customer experience) and knowledge base building. | Without a solid foundation, you'll waste money on tools that don't fit, miss chances to automate, or build systems that don't serve the customer. Strategy prevents chaos. |
| 2. Evaluation & Procurement | We evaluate the best tools, platforms, vendors, APIs, and services. Think Amazon APIs, CX platforms, knowledge base software, analytics tools. We assist with vendor selection, cost/benefit, negotiating where possible. | Helps ensure you're not overpaying; you get solutions aligned with your long-term needs, not just "what's cheap / popular." |
| 3. Implementation & Build | Build out the systems: integrate Amazon APIs, build custom e-commerce apps (Shopify, TikTok Shop, etc.), deploy CX systems (chatbots, knowledge base, ticketing workflows), set up Power BI dashboards, custom web development. | This is where vision becomes reality. Correct implementation ensures performance, reliability, and usability. |
| 4. Managed Services & Maintenance | After launch, we take over upkeep: monitoring systems, updating integrations, maintaining knowledge bases, ensuring CX tools are up (speed, usability), server / hosting / infrastructure maintenance, bug fixing. | Avoids downtime, reduces technical debt, ensures systems stay current especially with Amazon's frequent changes. |
| 5. Customer Experience (CX) & Knowledge Base | A cross-cutting focus: design of customer journeys, mapping touchpoints, building public or internal knowledge bases / self-service portals, optimizing processes for support and retention. | Happy customers stay and buy more. Self-service reduces support burden and improves user empowerment. |
| 6. Outcomes & Optimization | Track metrics & KPIs (e.g., sales growth, conversion rates, stockouts, customer satisfaction, support ticket volume), analyze what's working or not, iterate enhancements. | Ensures that you get real ROI; helps you make data-driven decisions and keep improving rather than "launch and forget." |
We believe in clarity. Our pricing reflects the depth of expertise we bring across Amazon, e-commerce, CX, and data systems without the inflated overhead of big agencies.
Every project is unique, but here's how we typically structure our work.
| Service | What's Included | Typical Range* |
|---|---|---|
| Hourly Consulting & Advisory | Strategic workshops, audits, vendor evaluations, RFP preparation | $150–$250/hr |
| Analytics & Dashboards (Power BI, reporting) | 2–3 dashboards with live data, KPI design, training | $3,000–$6,000 |
| Amazon API Integrations & Automation | Seller Central/Vendor Central, FBA, inventory syncing, automated reporting pipelines | $5,000–$12,000 |
| Custom Website or App Development | Design, build, and launch of custom websites or internal tools | $8,000–$20,000 |
| CX Systems & Knowledge Base Implementation | CX platform setup, workflows, knowledge base, self-service portals | $7,500–$15,000 |
| Ongoing Managed Services & IT Support | Monitoring, updates, bug fixing, vendor management, priority support | $1,500–$4,000/month |
*Final proposals depend on complexity, integrations, and scale.
| Big Agencies | Freelancers | Nolari K. Services | |
|---|---|---|---|
| Pricing | High retainers ($10K–$50K/month) | Low hourly rates, inconsistent quality | Transparent, project-based, boutique-level value |
| Expertise | Broad but generic | Narrow and inconsistent | Amazon-first, e-commerce-focused, CX & IT included |
| Support | Rigid contracts, slow response | Unreliable, often one-and-done | Flexible engagement, long-term partnerships |
| Approach | One-size-fits-all | Task-oriented | Strategy → Build → Support → Outcomes |
Ideal for focused needs (dashboards, knowledge base setup, Amazon API automation).
Monthly maintenance, IT support, CX monitoring, vendor management.
Pricing aligned to business results (reduced stockouts, improved CSAT, automation savings).
Don't just take our word for it. Here's what business leaders say about working with Nolari K. Services.
"Nolari transformed our Amazon operations. Their API integration reduced our inventory errors by 85% and saved us 20+ hours per week on manual data entry. The ROI was visible within the first month."
"The Power BI dashboards they built give us real-time visibility into our multi-channel sales. We can now make data-driven decisions in minutes instead of days. Exceptional expertise and communication."
"Their knowledge base implementation reduced our support tickets by 40%. The self-service portal they designed is intuitive and our customers love it. Best investment we've made in CX."
Got questions? We've got answers. Here are the most common things clients ask us.
Project timelines vary based on scope. A simple dashboard or API integration typically takes 2-4 weeks. Full CX system implementations run 6-12 weeks. During our initial consultation, we'll provide a detailed timeline specific to your needs.
Absolutely! While we're based in Croatia, we work with clients worldwide. Our team is experienced in remote collaboration, and we adjust meeting times to accommodate different time zones. Many of our clients are based in the US, UK, and across the EU.
That's perfectly fine! We offer flexible engagement models. Whether you need a one-time dashboard, a specific API integration, or ongoing advisory—we can tailor our services to match your exact needs and budget.
Security is paramount. We sign NDAs for all projects, use encrypted communication channels, follow GDPR compliance (being EU-based), and implement industry-standard security practices. Your data and business information are handled with the utmost care.
We specialize in Amazon (Seller Central, Vendor Central, SP-API), Shopify, TikTok Shop, Power BI, various CX platforms (Zendesk, Freshdesk, Intercom), and custom web development. We're also experienced with ERP/WMS integrations and AI/ML solutions.
Yes! We offer managed services and maintenance packages for ongoing support. This includes monitoring, updates, bug fixes, and priority assistance. Many clients start with a project and transition to a retainer for long-term partnership.
Our 30-minute consultation includes: understanding your current challenges, discussing potential solutions, providing initial recommendations, and outlining next steps. There's no obligation—it's an opportunity for us to see if we're a good fit for each other.
For projects, we typically work with a 50% upfront deposit and 50% upon completion. Larger projects may have milestone-based payments. Retainers are billed monthly in advance. We accept bank transfers, credit cards, and PayPal.
Still have questions?
Get in TouchLet's discuss how we can help your business scale faster and deliver better customer experiences.